po999 Terms & Conditions

The following terms used in these Terms & Conditions are defined below:

• "Platform" or "Site" refers to the po999 website, its mobile version, and all associated services.
• "Member" or "User" refers to any person who holds a registered account at po999.
• "Balance" refers to the total funds held in a member's account, including both real money and bonuses.
• "Bonus" refers to any promotional credit or reward granted by po999.
• "Wagering Requirement" refers to the condition specifying the total amount that must be wagered before bonus funds can be withdrawn.
• "Taka" refers to the Bangladeshi Taka (BDT/৳), the only currency used at po999.

2.1 Age Requirement

You must be at least 21 years old to open an account and participate in any gaming activity at po999. This platform is for users aged 21 and above only.

2.2 Geographic Restrictions

It is your responsibility to ensure that online gaming is legally permitted in the region where you are located. Access from any restricted region is strictly prohibited.

2.3 Registration Conditions

At the time of registration, you must confirm the following:

• All information you provide is accurate, complete, and truthful.
• You have no other active or inactive account at po999.
• You are not registering on behalf of another person or for any commercial purpose.
• You are not undergoing treatment for gambling addiction and are not subject to any voluntary self-exclusion.

3.1 Single Account Policy

Only one account is permitted per individual, household, IP address, or device. If multiple accounts are detected, all accounts will be closed immediately and any pending winnings may be forfeited.

3.2 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. Any activity carried out on your account will be treated as your own. If you suspect unauthorized access to your account, notify us immediately at [email protected].

3.3 Keeping Information Updated

You are responsible for keeping all account information, including your contact details, accurate and up to date at all times. po999 will not be held liable for any service disruption caused by outdated or incorrect information.

4.1 Deposit Methods & Limits

The following methods are available for making deposits at po999: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank). The minimum deposit amount for each method is ৳100.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. The same method must be used for both deposits and withdrawals.

4.3 Verification Requirements

po999 reserves the right to verify your identity before processing a withdrawal. Any withdrawal request that appears unusual may be temporarily held for investigation.

4.4 Fraud Prevention

po999 reserves the right to suspend accounts and notify the relevant authorities if any fraud, money laundering, or other illegal financial activity is suspected.

5.1 Welcome Bonus

po999 offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳12,000, the bonus is capped at ৳5,000 and your total balance will be ৳17,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳1,000 bonus × 25 = winnings earned from the bonus become withdrawable after ৳25,000 in wagers.

5.3 General Bonus Terms

• A bonus that is not claimed within the claim period will be cancelled.
• Each promotion has its own specific terms, which will be detailed on the relevant promotion page.
• Any attempt to claim bonus benefits using multiple accounts will result in all bonuses being cancelled.
• po999 reserves the right to modify, suspend, or cancel any promotion at any time.
• Bonuses cannot be withdrawn directly from the account balance — withdrawal is only possible once the wagering requirement has been met.

6.1 General Gaming Policy

All games offered at po999 are operated by third-party providers. Each game has its own rules, which can be found within the game interface.

6.2 Technical Issues

If the outcome of any bet becomes uncertain due to a software error, disconnection, or other technical issue, po999 reserves the right to cancel that round and refund the wagered amount.

6.3 Betting Limits

Each game has specific minimum and maximum betting limits, which are displayed in the game lobby. po999 reserves the right to change betting limits for individual games or across the platform at any time.

The following activities are strictly prohibited at po999:

• Any form of fraud, deception, or dishonest methods to obtain bonuses or winnings.
• Playing games with the use of bots, scripts, automation software, or artificial intelligence.
• Accessing another person's account or playing on behalf of another person.
• Using the platform for money laundering or any other illegal financial activity.
• Creating multiple accounts to take advantage of bonuses.
• Any form of cyber attack on po999's services or infrastructure.
• Harassing, insulting, or disrupting the experience of other members.
• Threatening or pressuring po999 staff or employees.

Involvement in any of the above prohibited activities will result in immediate account closure, cancellation of all bonuses, and legal action where applicable.

po999 treats the protection of members' personal information as its highest priority. The site uses SSL encryption technology to keep all your data and transactions secure.

Full details of how we collect, use, and store your personal information can be found on our Privacy Policy page. The Privacy Policy is considered an integral part of these Terms.

po999 may share information with the relevant authorities to meet legal obligations or for investigation purposes.

9.1 Nature of the Service

po999 is an entertainment gaming platform. Gaming activities carry the risk of financial loss — this is the member's own decision and risk.

9.2 Technical Disruptions

po999 accepts no liability for compensation if the service is temporarily unavailable due to server outages, internet connectivity issues, third-party software errors, or any other technical reason.

9.3 Third-Party Content

The games offered at po999 are content provided by third-party suppliers. po999's liability for the content, functionality, or reliability of these games is limited.

9.4 Maximum Liability

For any valid claim, po999's maximum liability is limited to the amount of the transaction associated with that claim.

10.1 Closure by po999

po999 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Evidence or suspicion of fraud or dishonest conduct.
• Requirement to comply with a legal obligation.
• Failure to provide documents required for verification.

10.2 Closure by the Member

You may request account closure at any time by emailing [email protected]. You will be given the opportunity to withdraw all valid balances before the account is closed; however, any bonus funds for which the wagering requirement has not been met will be cancelled.

po999 places the highest importance on responsible gaming. We believe gaming is an entertainment activity that should never be a cause of financial hardship.

Members can contact our support team to set deposit limits, take a temporary break, or request voluntary account closure for their own protection.

For more information on responsible gaming, please visit our Responsible Gaming page. Our 24/7 support team is always available for any concerns related to gaming.

po999 reserves the right to modify, add to, or remove any part of these terms at any time. Members will be notified of important changes by email or through a notice on the site.

If you continue using the platform after any changes, you will automatically be considered to have accepted the new terms. We therefore recommend that you review this page regularly.

For any questions or points of confusion, please contact our support team. We provide assistance 24/7 in both Bengali and English.